A Digitally Controlled Social Distancing Mobile Queuing System featuring:
Why Student Q™ is the Right Choice for Higher Ed
A scalable, innovative social distancing solution that demonstrates your commitment to the health and safety of your campus community.
A student satisfaction queue management system designed for higher education by higher education users.
Facilities a seamless student-centered customer service journey across multiple departments. Resulting in:
Protecting the health of you students and employees.
A reduction in sick days.
90% Increase in Productivity.
95% Less Time Standing in line.
75% Less Walk Aways.
Summernote 0.8.2 Â· Project Â· Issues
Social Distancing Automation. Student Q's Dynamic Queue Management configuration is designed to control the flow of students without the risks associated with standing in lines. Our no contact Student Q™ web portal makes it easy and safe for students to get in the queue from their mobile phone.
Configuring seamless virtual workflows for students who require support across multiple departments is a core strength of Student Q™ (Enrollment process). Setting up a workflow is painless. Multiple Queue Managers log on and share the platform, queues are color-coded, providing full visibility of each department's queue. When a student is transferred from one queue to another, automatic text messages update the student, limiting the need to hop from one waiting line to another. Creating a safe and efficient student-centered journey.
Mobile engagement is no longer and options it's a necessity. Student Q's Mobile One Stop Express is a strategic student engagement and retention solution in the age of the COVID-19. Students and their families expect that cutting edge technology from colleges and universities, including the latest in customer service technologies. Student Q™ integrates the richness of the mobile web with the speed and precision of SMS messaging, engaging students safely through the mobile experience.
The Mobile One Stop is designed to put the students at the center of engagement by removing barriers to support while increasing staff productivity by as much as 90%.
Outcome - optimizing workflow through digital automation drives efficiency, lowers the risk of disease transmission while increasing throughput.
Student Q 3.0 collaborative Queue Manager user interface can accommodate up to six departments, creating an optimal student-centered customer journey across multiple using our unique digital workflow solution, resulting in an 80% increase in throughput. Plus, we are the best bang for your buck. Why pay more to get less?
Student Q, a software service queue management application that effectively manages student flow using interactive SMS messaging and digital displays. Student Q is excellent at eliminating long physical lines with virtual waiting lines.
I utilized Student Q at my prior institution and when my current institution was looking at reducing lines in our one-stop area, Student Q came to mind. Casper College went live with Student Q on March 25, 2018, and we have been pleased with Fulcrum Design, LLC service and support.
I recommend Fulcrum Design's queue management services.
Director of Student Financial Assistance
"To serve our students effectively, you need to be able to measure how many students you are seeing, the time per student, when is your busiest time of the semester so you can plan ahead. Also, being able to produce data helps show how productive your office really is. I love Student Q and so does my staff. It has been such a great tool for our students! We use Student Q at both our campuses and it has been a great asset to our enrollment services office."
"I recommend this product hands down as the number 1 tool you need in your office this year!"
Kristen Gast, Director of Student Financial Aid, SOU & Past President of WYASFAA
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Fulcrum Design, LLC is a boutique strategic management
and software innovation firm renowned for its client-driven innovation since 2001. On the web Fulcrum Interactive